Shipping policy
Order Processing Time
All orders are processed within 8–14 days after payment confirmation. Orders are not processed or shipped on Sundays or public holidays. In case of high order volume or unforeseen delays, shipping may take additional time, and we will notify you via email or phone.
Shipping Locations
We currently ship across India. At this time, we do not offer international shipping.
Estimated Delivery Time
Delivery timelines may vary depending on your location and product availability:
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Metro Cities: 8–10 business days
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Other Locations: 8–14 business days
Please note that delivery times are estimates and may vary due to courier delays, weather conditions, or other external factors.
Shipping Charges
Shipping charges, if applicable, will be calculated and displayed at checkout before you complete your purchase. We may offer free shipping on selected products or promotional orders.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email or SMS to monitor the status of your delivery.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with clear photos or videos of the product and packaging. We will review the issue and arrange a replacement or refund as per our policy.
Address Accuracy
Please ensure that your shipping address and contact details are correct at the time of checkout. We are not responsible for delays or non-delivery due to incorrect or incomplete address information.
Undelivered or Returned Orders
If an order is returned to us due to unsuccessful delivery attempts or incorrect address details, re-shipping charges may apply.
Contact Us
For any questions regarding shipping or delivery, please contact our customer support team:
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Email: shopypure27@gmail.com
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Phone: +91-9569327039
We appreciate your trust and thank you for choosing our store.